CertMan: A Complete Certificate Management and Access Control System

Transforming a manual certificate distribution process into a fast, secure and automated digital ecosystem.

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CertMan

CertMan was created for one of India’s leading cylinder manufacturing companies that handles thousands of certificates for their products. Every cylinder is tied to a critical safety and compliance document, and clients must be able to retrieve these certificates instantly.
The problem was simple but painful. Certificates were being sent manually through email, stored across scattered folders and were almost impossible to track. Retrieval delays affected customer experience and internal teams spent countless hours locating and resending documents.

CertMan became the digital backbone that centralised certificate storage, retrieval and client access in a structured, transparent and intelligent way.

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Stack We Used

The Challenge

 The issues with the old process were clear:

  • Certificates were stored manually without a consistent structure 
  • Sharing was done via email which led to delays and errors 
  • Clients had no self serve portal to access documents 
  • Internal teams struggled to track which certificates were sent and to whom 
  • No quick way to search within certificates 
  • No access control for different client teams or departments 

They needed a secure, multi user platform where certificates could be stored, organised, accessed and audited in real time.

Our Approach

We built a multi tenant system that supports multiple companies, multiple clients and granular RBAC controls. Each client could have multiple logins, each with different access levels based on their internal hierarchy.

We incorporated a powerful OCR based search engine that reads the contents of each certificate and makes them searchable instantly. To support this, we designed a proprietary algorithm that auto organises certificates into a structured folder system so retrieval is always fast and predictable.

The platform was created to be simple, secure and scalable, so the client could onboard thousands of cylinder certificates without worrying about performance.

  • Automated organisation of certificates using a proprietary sorting algorithm 
  • OCR based real time search across certificate content 
  • High speed document retrieval
    Bulk uploads for large batches

 

  • Self serve portal for clients 
  • Multi level RBAC with configurable permissions 
  • Ability to create multiple client users with custom access levels 
  • Detailed activity logs for compliance and transparency
  • Automated tracking of certificate sharing 
  • Centralised dashboard for certificate status and statistics 
  • End to end client management 
  • Alerts and notifications for certificate updates
  • Supports multiple companies within the same ecosystem 
  • Independent certificate pools 
  • Scalable storage and access layers

Why This Tech Stack

We crafted a stack that ensures speed, security, and scalability for a document-heavy environment.

Laravel

Robust backend framework
Ideal for multi-tenant systems
Strong security and permission handling

MySQL

Reliable database for massive document mapping
Efficient handling of certificate metadata
Predictable performance at scale

Tailwind CSS

Fast, modern UI development
Clean, responsive layouts
Reduced front-end build time

OCR Processing Engine

Drives smart search
Reads text inside certificates
Enables real-time content discovery

Results that created Impact

CertMan delivered a structured, reliable and intelligent certificate ecosystem that significantly improved internal efficiency and client experience.

Intelligent Certificate Hub

Auto-organised documents, enabling consistent storage and predictable retrieval.

OCR Powered Smart Search

Instant search across certificate content—no manual scanning required.

Client Self-Service Portal

Customers access certificates anytime, reducing dependency on support teams.

Advanced Access Control (RBAC)

Custom roles, multi-user logins, and detailed permission layers for each client.

Automated Distribution Workflow

Sharing, tracking, and resending certificates now happens in seconds instead of hours.

Multi-Tenant Scalability

Supports multiple companies, each with isolated certificate pools and secure access layers.

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