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United Rubber

About

URI India is a leading provider of industrial and manufacturing solutions, offering various products and services to clients across multiple sectors. Despite its strong offline presence, URI India had no digital footprint and faced challenges translating offline success into an engaging online platform. The primary objective was improving user experience, optimising the website for better lead generation, and enhancing the overall digital presence to attract B2B clients.

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Project Brief

URI India contacted us to revamp their website and establish a seamless user experience. The main objective was to improve cataloguing, set up a well-defined user journey, and implement an efficient lead inquiry system that could convert visitors into potential clients. They also sought to create company pages showcasing their infrastructure, manufacturing capabilities, and technical expertise.

Problems

The website lacked structured cataloguing and didn’t provide a clear path for users to navigate multiple products and categories. There was no effective system to capture leads or inquiries, and the company pages (like infrastructure, manufacturing, tech) were either non-existent or outdated. The website failed to engage users and convert them into prospects without these fundamental elements.

Challenges

The challenge was adding and organising diverse products and categories while creating an intuitive user experience. Also, designing company pages with explicit content that conveys URI India’s expertise, infrastructure, and manufacturing capabilities. The absence of a structured lead inquiry system further complicated matters. The project must be completed within a strict timeline to meet business objectives and maintain URI India’s competitive position.

Solution

We implemented a comprehensive solution focusing on enhancing user experience, cataloguing, and lead generation

  • Detailed Cataloguing
  • Custom Lead Management Solution
  • Defining Layout of Categories and Company Pages
  • Enhanced User Journey

Tools & tech used

Our Process

  • Strategic Planning
    Conducted a detailed analysis of URI India's business needs, target audience, and digital objectives to lay out the foundation for the project.
  • Defining User Journey
    Developed an intuitive user flow focusing on seamless navigation, easy cataloguing, and an enhanced user experience.
  • Interactive Design
    Designed a responsive, user-friendly interface with a modern, visually appealing layout reflecting URI India's industry expertise.
  • Development
    The site was built with an emphasis on speed, functionality, and scalability, ensuring that all components were integrated effectively for optimal performance.
  • Testing and Deployment
    Conducted rigorous testing to ensure all features worked as intended, with smooth deployment to ensure minimal user disruption.

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Before
After implementing the new website and features, URI India saw significant engagement and lead generation improvements. The revamped cataloguing system and clear user journey led to increased site navigation, and the custom lead management system resulted in higher conversion rates. Inquiries jumped from less than 5 per month to over 50 per month, and the website’s bounce rate decreased by 35%. URI India’s digital presencewas strengthened, creating a more professional and competitive online footprint, while the company pages effectively communicated the brand’s strengths and capabilities.
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